Refund Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025
Jurisdiction: India

Important Notice

Bharat Trust operates on a NO REFUND POLICY for all services and subscriptions. All payments made to Bharat Trust are final and non-refundable.

1. Policy Overview

This Refund Policy ("Policy") applies to all services provided by Bharat Trust, including but not limited to:

  • Payment Behaviour Scoring (PBS) services
  • Subscription plans (Trial, Basic, Professional, Enterprise)
  • Risk monitoring services
  • Business intelligence reports
  • ERP integration services

2. No Refund Policy

ALL SALES ARE FINAL. Bharat Trust does not provide refunds, credits, or exchanges for any services under any circumstances, including but not limited to:

  • Change of mind or dissatisfaction with the service
  • Technical issues or service interruptions
  • Early cancellation of subscriptions
  • Non-usage of services
  • Billing errors (subject to correction only)
  • Force majeure events

3. Reasons for No Refund Policy

Our no refund policy is in place for the following reasons:

  • Immediate Service Delivery: Our Payment Behaviour Scoring services are delivered immediately upon payment, providing instant access to analytical data and reports.
  • Digital Nature: All services are digital and cannot be "returned" in the traditional sense.
  • Resource Allocation: Payment processing and service delivery require immediate resource allocation and cannot be reversed.
  • Business Model: Our pricing model is designed to provide sustainable, high-quality services at competitive rates.

4. Service Guarantee

While we maintain a no refund policy, we are committed to providing quality services and will address any legitimate service issues:

  • Service Quality: We ensure all services meet our quality standards and are delivered as described.
  • Technical Support: We provide comprehensive technical support to resolve any service-related issues.
  • Service Credits: In exceptional circumstances, we may provide service credits at our sole discretion.
  • Continuous Improvement: We continuously improve our services based on user feedback and industry best practices.

5. Trial Period

Trial Period Information

We offer trial periods for certain services to allow users to evaluate our platform before making a purchase decision. Trial periods are provided free of charge and do not require payment upfront.

  • Trial periods are provided at no cost and do not require payment.
  • Users can evaluate our services during the trial period before committing to a paid subscription.
  • Once a paid subscription is activated, the no refund policy applies.

6. Billing Errors

In the event of a billing error, we will correct the error but will not provide refunds. Our correction process includes:

  • Correction of billing amounts for future charges
  • Adjustment of service periods to match corrected billing
  • Provision of detailed billing statements
  • Immediate notification of any billing discrepancies

7. Payment Methods and Processing

We accept various payment methods for your convenience:

  • Credit and Debit Cards
  • Net Banking
  • UPI (Unified Payments Interface)
  • Digital Wallets

Important: All payments are processed securely through our payment gateway partners. Once a payment is processed and services are delivered, no refunds will be provided.

8. Contact for Service Issues

If you experience any service-related issues, please contact our support team:

Contact Information

thebharattrust@gmail.com
+91-8849837829
Response within 24 hours

Support Areas

  • • Technical support
  • • Service quality issues
  • • Billing inquiries
  • • Platform assistance

9. Policy Updates

Bharat Trust reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

  • Users will be notified of significant changes via email or platform notification
  • Continued use of services after changes constitutes acceptance of the updated policy
  • Previous versions of this policy will be archived and available upon request

10. Acknowledgment

By using Bharat Trust services and making any payment, you acknowledge that you have read, understood, and agree to this No Refund Policy. You understand that all payments are final and non-refundable.

Last Updated: January 1, 2025
Effective Date: January 1, 2025
Jurisdiction: India

Questions About This Policy?

Contact Information

thebharattrust@gmail.com
+91-8849837829

Bharat Trust

India's Trusted Payment Behavior Scoring Platform
Founded 2025
No Refund Policy